Frequently Asked Questions
Answers to common questions about learning with Truecliff Atelier.
How long do I keep access to a course?
You receive long-term access to purchased courses and updates for at least 24 months from the purchase date.
Do you offer certificates?
Yes, upon completing all lessons and final checks, a shareable certificate is issued. It reflects completion, not professional licensure.
What skill levels do you support?
Beginner, Intermediate, and Advanced. Each catalog entry clearly states its level and prerequisites.
Can I get a refund?
Within 14 days if you have completed less than 25% of the content. Contact support with your order details.
Do courses include projects?
Yes. Every course culminates in a practical project that ties the notes together and demonstrates applied understanding.
What tools do I need?
A modern code editor, Git, and a recent browser. Some courses require Docker or cloud accounts, clearly listed in prerequisites.
Is there community support?
We provide Q&A forums focused on clarity and respect. We do not run public leaderboards or time pressure challenges.
Can teams use Truecliff Atelier?
Yes. We offer multi-seat licenses and team progress dashboards. Contact us for details.